Escalation Matrix

Details of	Contact Person	Address	Contact No.	Email Id	Working Hours
Customer care	For DP:- Mukti Nath Sarkar	4, Brabourne Road, 5th Floor, Kolkata – 700001	033-40026783	For DP :- lohiadp@lohiasecurities.com	Mon to Fri: 10 a.m to 6 p.m And Sat. 10 a.m to 4 p.m.
Customer care	For Trading:- Tapas Saha		033-40026832	For Trading:- tapas.saha@lohiasecuriites.com
Head of Customer care	For DP:- Narendra Kumar Rai		033-40026693	For DP:- narendrarai@lohiasecurities.com
Head of Customer care	For Trading:- Rajesh Kumar Mishra		033-40026614	For Trading:- Rajesh.mishra@lohiasecuriites.com
Compliance Officer	Sudheer Kumar Jain		033-40026804	Sudheerjain67@gmail.com
CFO	Sujit Kumar Sharma		033-40026690	Sujit2001@lohiasecurities.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint
with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
or SEBI at https://scores.gov.in/scores/Welcome.html.
or Exchange at https://www.mcxindia.com/Investor-Services,
https://ncdex.com/investor_complaint,
https://www.msei.in/Investors/Introduction.
https://investorhelpline.nseindia.com/NICEPLUS/, https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.